Conditions of sales:
Do not hesitate to contact us at this e-mail address : chr.collin-estampes@orange.fr
First of all, you need to check whether the engraving, the print, the drawing or photograph that interest you is available. If it is the case, we will indicate to you on how to proceed.
We accept the following methods for payment:
French check
Bank transfer
Paypal
CB, Visa, Mastercard.
We promise to ship as quickly as possible items purchased no later than 7 business days following the settlement date.
Expeditions:
We usually work with the Post Office, but we can use at your request other parcel delivery companies like UPS or Fedex.
Free packing.
You subscribe automatically to an Insurance to be refunded if the package is lost. It is included in the shipping prices.
We insure items up to 1 500 €.
Defects or other damages owing to faulty operation or inappropriate handling or shipment are not covered by insurance.
|
Metropolitan France AndDOM – TOM Colissimo delivered against signature of the recipient. |
- de 300 € 12 € |
+ de 300 Free of charge |
| Europe, Switzerland, Norway International colissimo against signature of the recipient. |
- de 400 € 18 € |
+ de 400 Free of charge |
| America, Canada, Asia, Australia, Russia International colissimo against signature of the recipient |
- de 400 € 25 € |
+ de 400 Free of charge |
| FEDEX / UPS | To consult us | To consult us |
Customers may return items within a period of 14 days following delivery without having to specify a reason to return. Customers will be reimbursed the full cost of the product excluding initial shipping, delivery charges and Paypal commission if any.
When all the documents are in order, claims are usually paid within 30 days.
The present conditions and terms are under french law.
